Spin Palace has been around for a little while now, and it’s easy to see why: they’re a very good casino. What they do best is understanding their players’ needs – there’s a huge game selection, and a faultless customer support team. The payout can be a little slow, but if they speed that up it will be hard to argue against them being one of the best out there.
With over 450 games to choose from – and new titles being released every month by Microgaming – you could spend years moving from slot to slot with never a dull moment. No casino is perfect – and you can believe we’ll point out the flaws – but this is a safe place for your hard-earned money.
Read on and learn all about Spin Palace and then decide whether it’s the place for you!
Games and Software
Microgaming! If that name doesn’t mean anything to you, then you’re obviously new around these parts. They’re one of the biggest names in online casino and are particularly well-known for the colossal number of games in their collection, as well as the new releases they have coming every month.
What you get with Microgaming is:
- High volume of games (450+ with Spin Palace)
- Faultless software (no glitches or failures)
- Quality graphics, fun stories and high payout percentages
When it comes to slots, you’ll be pleased to hear that there are a number of massive jackpots available, including the famous Mega Moolah whose jackpot has reached as high as £13.2 million! There’s also The Dark Knight, a favourite among jackpot-chasers who enjoy the thrill of immersing themselves in the DC world.
What about Non-Slot Games?
Spin Palace is one of the casinos that doesn’t skimp on table games, and we’re thankful for it! Sometimes you need a game of blackjack or roulette to keep things exciting. There are over 30 different blackjack variations and special roulette editions, including one that uses eight separate wheels in unison.
The mobile capability from Spin Palace is very impressive, offering easy integration with virtually any device (Android, Apple, Windows, Blackberry…) and a similar number and variety of games with each. “What if I want to win a jackpot on the bus home?” you might say – well Mega Moolah, Major Millions and Thunderstruck II are all available and ready to be played on mobile, so you can do as you please!
Spin Palace currently offers customer service support in 18 different languages, the most impressive of any I’ve seen. You can contact them on the phone (toll-free), by email or on live chat 24-7. The team is generally very knowledgeable, able to think on their feet and act with a degree of authority – customer support is the most commonly overlooked facet of new casinos, but Spin Palace has hit the nail on the head and knows how to keep their players happy.
Spin Palace has a pretty open and clear policy on payouts and deposits, making it easy to know how everything works and how long it takes. They accept major credit and debit cards, e-wallets and direct wire/bank transfers for both deposit and withdrawal – naturally the bank transfer is the slowest transaction.
Transaction time is Spin Palace’s main weakness. There’s a 24-48 hour reversal period for processing all withdrawals, and there’s no processing done at the weekends. For e-wallets, the money should be in your account within hours of the processing being completed; returns to debit/credit cards or bank accounts will take a few days on top of the in-house processing.
It’s slow, which is a pain, but there are no additional charges and the payments are rarely held back or delayed, which is extremely valuable.
The honest summary is that Spin Palace does very little wrong, and has a lot of big plus points. Their game collection and software is extremely impressive, and it’s no wonder they’re doing so well with the experience of Microgaming at their backs.
Don’t forget the website is clean, techy and responsive, which hugely bolsters the entire experience. We rate Spin Palace highly, and recommend you get out there and take advantage of the 100% matched signup offer!