Jackpot City

Jackpot City

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What can we say, Jackpot City is a very apt name for a casino boasting an average payout percentage of over 97% and offering several of the world’s most lucrative progressive jackpots. It’s a very modern casino, aimed at those who want to get into the thick of the action quickly and hit the reels hard.

Powered by Microgaming, the collection of slots and table games is vast, and the quality superb. You can play in-browser, on downloaded software or on mobile, each of which offers great graphics, top quality sound and the potential to win it big!

Jackpot City might be a relatively new casino, but it’s toppling some of the major players who have been in the game for decades – we’re here to see that their reputation is well-earned!

Games and Software

Jackpot City is a Microgaming casino, and that guarantees one thing: a whole lot of games! It also means a substantial amount of expertise, quality design and good integration for mobile devices, as a rule. Long story short, if a casino is powered by Microgaming, you’re going to get a decent gaming experience, at the absolute least.


You have a choice with Jackpot City in how you choose to play:

  • In-browser – When done right, this is usually the fan-favourite option. You simply log in to the website, pick the game you’re in the mood for and, within a minute or two, it’s fully loaded and ready to go. With Jackpot there’s a smaller range of games here than can be accessed with the downloadable software, but the option remains.
  • Downloadable software – Depending on your operating system, you download the appropriate file and complete the very simple install. You’ll have access to all of the 450+ games, as well as customisable features including play speed, volume and video quality.
  • Mobile – A selection of games can be accessed in-browser from your tablet/smartphone, but downloading the casino app gives you virtually the same access as the desktop download, including major progressives. Everything is in HD with flawless audio – it’s an impressive mobile setup.
  • Jackpot City
  • Jackpot City
  • Jackpot City

Customer Support

Jackpot City care about their customers as much as any other major online casino worth its salt. They have an online chat service which is available 24-7, as well as telephone and email so that you can always contact them at your convenience. The staff are competent, answering questions quickly; they also offer their telephone support in a range of languages to cater to their broad audience.


Some casinos offer truly terrible processing times for withdrawals (order of 5-10 days in the worst cases), but most players are realising not to bother going with them anymore. Jackpot City are a lot better, but still not as quick as we might like. There is a 48-hour processing time on all withdrawals, plus the time needed for your bank/e-wallet to make the cash available.

With a reputable e-wallet (like Neteller or PayPal), it should only be a matter of hours (possibly minutes) after processing that the money is ready to use. Bank transfers or withdrawing to debit cards will take at least a couple of days longer. There’s no weekend processing either, so a Saturday withdrawal might not reach your bank until Friday or the following Monday.

All the usual deposit methods are totally fine, including Mastercard and Visa credit cards, however some deposit methods are invalid for withdrawal, such as Neosurf, InstantBanking, and PaySafeCard.

Jackpot City claim exceptionally fast payouts, but the 1-2 day processing time isn’t as fast as it could be; some casinos offer only 4 hours or even instant processing!


The first thing you hear about Jackpot City is that they’re a Microgaming casino, and that’s always a great platform to build your advertising around.

The website is all the glitz and glam of Las Vegas, but designed to be smooth and easy to navigate. Overall, the worst you can say about them is the relatively sluggish payout times – and even these are normal for the industry. Jackpot City has a glowing reputation from most of its players, and few slots casinos can match the atmosphere and quality seen here!

Safe to say, their reputation is well earned.

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