Casinoland is a relatively new outfit licensed in Malta and who have also applied for a UK Gambling Commission license – this means they’re legit and mean business. From the bulldog dressed like an English gentlemen to the snazzy, tech-oriented web design, this is a modern casino to its core.
Every game can be played online – with no downloads – and are equally compatible on smartphones, tablets and just about anything else you can find with a screen. Boasting big name progressives like Mega Moolah and The Dark Knight, as well as a couple hundred other games by NetEnt and Microgaming, Casinoland have hit the ground running and are a very promising unit.
The playthrough (or wagering) requirement is 40x. This is a bit on the steep side, but given the quality of gameplay available (from the likes of Microgaming, NetEnt and Thunderkick) it’s a pretty good bonus.
It’s also worth noting that you can’t play through the wagering requirement with anything other than slots – games like poker or blackjack will not contribute to the wagering requirement.
Games and Software
Sparing no expense, Casinoland has bought licenses for some of the very best software developers in business today, including Microgaming, NetEnt, Thunderkick and others. The game selection isn’t as expansive as the likes of 32Red or Mr Green (there’s just under 200 of them) but the quality of slot games is pretty high. It’s also super easy to find all the games (and order them) using the simple navigation and filtering tools on the site.
There are big progressive jackpots like the world-famous Mega Moolah, The Dark Knight and Hall of Gods, all of which regularly payout at several million pounds. For anyone who’s looking to win it big, try taking on the signup offer (total £800) and trying to win one of the major jackpots available on the site.
With Netent and Microgaming on board, almost all of the games are fun, well-designed and super enjoyable. Popular options are those like Cosmic Fortune and Avalon (both versions), which are designed for players who prioritise fun over winning.
Table Games and Live Casino
There are six versions of video poker, 3 types of blackjack and roulette and a pair of baccarat games – that’s 14 total. A bit on the thin side for a proper online casino that wants to be taken seriously, since many players enjoy non-slots games.
What Casinoland does offer (which many of its competitors do not) is a fully-functional, multi-device live casino platform. Powered by Evolution Gaming, you can play variations of blackjack, roulette, baccarat and poker – needless to say, all games must be played in “real money” mode.
These live dealer games do contribute to your wagering requirement, but at a value of 5%.
Launching just recently (in 2015), Casinoland has a pretty firm grip on technology, even if their and game selection leaves a little to be desired. You can load all of their games on most modern smartphones and tablets, and nothing needs to be downloaded – simply play everything in a compatible browser!
Being fairly new on the scene, Casinoland seem to have picked up on the fact that quality customer support is critical to maintaining a dedicated, happy and well-compensated player base.
- 24-7 online chat
The telephone support is native from five different countries (UK, Canada, Germany, Sweden and Finland) and there’s also a generic “international” number for all other players. The chat is extremely useful too, but the FAQs leave a lot to be desired – they feel a bit more like marketing points than genuine consumer-focused aids. However, it does answer a few basic questions about banking, your account and responsible gambling.
According to Casinoland’s banking page, every payment method is both fee free and instant – in reality, most of their payment methods take at least a day to make it into your account for withdrawals. For e-wallets you should have your cash within 24 hours, but bank transfer will realistically take 3-5 business days; otherwise it’s a pretty easy and painless process getting money from A to B.
There’s a minimum deposit and withdrawal of £10/€10, and a maximum withdrawal of £5,000 a time.
Casinoland is essentially the new kid on the block when it comes to major online casino in the UK, and it deserves to be cut a bit of slack in a few areas, like game selection. Over time, if it runs itself well and offers exceptional user experience, then the catalogue will increase and they’ll be able to obtain more games to entice greater numbers of players.
To focus on the upsides, the customer support level is very good, payments are handled more quickly than average and the no-downloads-required design of the website (including for mobile) is a very impressive, well-executed achievement.
Casinoland may be new, but it’s going places – you’d do well to go along with them.