Betway online casino has been around for a while now, and it continues to deliver exceptional customer service. The software is powered by Microgaming, which means the games are in high definition, always run smoothly, and their latest products are all fed straight into the Betway catalogue.
It’s easy to see why Betway is one of the most popular and growing casinos online today: you’d be hard-pressed to find a better platform for gaming. It has its weaknesses, but all in all we rate Betway highly, and look forward to seeing how it progresses over the next couple of years. Before long, it could be the online casino.
Games and Software
The first thing you need to know is that Betway’s software and game collection is all provided by Microgaming; for some customers, that’s all they’d need to know to qualify Betway as a great site for slots and table games alike.
There are over 400 different slot games available on the site, plus about a hundred table games like blackjack, poker and roulette.
As you’d hope for with a Microgaming casino, Betway have access to all the big progressive jackpots. Mega Moolah, The Dark Knight and Major Millions all offer the chance to win huge sums of cash; Mega Moolah’s all-time jackpot came a couple of years ago at £13.2 million off a 25p stake. There is money to be won here, if luck is on your side.
But not everyone is in it for the £1,000,000+ jackpot, and Betway has tonnes of great games to cater to you, like Thunderstruck II or King Cashalot which are both fun and entertaining. Most of the games can be played in-browser, but the full range of games is only available on download; a bit disappointing, but given the quality of Betway’s repertoire, we can let them off with a warning.
Betway offers all the usual suspects like roulette, blackjack, baccarat and poker, but it also gives you loads of variety within those same games. Roulette, for example: you can play French, European or American versions, or even multi-wheel roulette where up to 8 separate wheels are going at once!
The best thing about the mobile gaming experience with Betway is that no matter what game you play, the graphics remain in HD and the games are well optimised for mobile. The downside is, again, that you have to download the Betway app to access the games. The selection is substantially smaller than on desktop, but the available games are all good fun and run smoothly.
Betway are there when you need them, and the staff are friendly, knowledgeable and very competent. Connect with the customer service team using:
- 24-7 online chat
They can help you in 15 different languages, so if you have any issues or problems, they’ll be able to sort you out in no time.
Deposits and withdrawals aren’t quite as fast here as they are with some of Betway’s rivals, but the processing times are still within the normal bounds for the industry. Deposits are processed quickly, and can be made any time of day, including on weekends. You can use popular e-wallets, debits cards or bank transfer to inject cash into your account.
The minimum withdrawal amount is £10/€10 and you’ll be paid by the same method as your most recent deposit, whether that’s a debit card, bank transfer or e-wallet. There are no advertised withdrawal limits, though any payments over £2,000 will require additional identity checks.
There may about a 24-hour processing period between requesting a withdrawal and those funds actually leaving Betway; expect payment to e-wallets within a few hours, but bank transfers tend to take about a week, between processing on both ends and the lack of movement on weekends. There’s no weekend processing from Betway at all, which is a real bummer if you win something decent and have to wait until Monday to do something with your earnings!
Betway is a great casino. There are a few weaknesses against rival casinos, but the overall quality offered earns them their place at the top of the table. The breadth of games available is a major plus, not to mention the quality that comes with running pure Microgaming software.
Customer support is comprehensive and fairly quick. Betway isn’t an easy casino to criticise, and they offer a top-quality gaming experience for everyone who joins the site.